Privacy Policy

Effective Date: 1/1/2018

Legacy Insurance respects your privacy and is committed to protecting the personal information you provide to us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, communicate with us, or use our insurance services.

Information We Collect

We may collect the following types of information:

Personal Information

• Name

• Mailing address

• Email address

• Phone number

• Date of birth

• Driver’s license number

• Social Security number (when required for underwriting or coverage purposes)

• Insurance history and claim information

• Payment information

Non-Personal Information

• IP address

• Browser type

• Device information

• Website usage data

How We Use Your Information

We use the information we collect to:

• Provide insurance quotes and services

• Process applications and policies

• Communicate with you about your coverage

• Process payments

• Respond to inquiries and customer service requests

• Comply with legal and regulatory requirements

• Improve our website and services

How We Share Information

We do not sell your personal information.

We may share your information with:

• Insurance carriers and underwriting partners.

• Service providers who assist in operating our business.

• Payment processors.

• Government or regulatory authorities when required by law.

All third parties are expected to maintain the confidentiality and security of your information.

SMS Terms and Conditions

SMS Consent Communication
The information (Phone Numbers) obtained as part of the SMS consent process will not be shared with third parties for marketing purposes.

Types of SMS Communications
If you have consented to receive text messages from Legacy Insurance Group LLC, you may receive messages related to the following:

• Appointment reminders

• Follow-up messages

• Billing inquiries

• Promotions or offers (if applicable)

  Example:
  ”Hello, this is a friendly reminder of your upcoming appointment with Legacy Insurance Group LLC. Reply STOP to opt out of SMS messaging at any time.”

Message Frequency
Message frequency may vary depending on the type of communication. For example, you may receive up to 2 SMS messages per week related to your insurance policy.

Example:
“Message frequency may vary. You may receive up to 2 SMS messages per week regarding your appointments or account status.”

Potential Fees for SMS Messaging
Please note that standard message and data rates may apply, depending on your carrier’s pricing plan. These fees may vary if the message is sent domestically or internationally.

Opt-In Method
You may opt-in to receive SMS messages from Legacy Insurance Group LLC in the following ways:

Verbally, during a conversation
By submitting an online form
By filling out a paper form

Opt-Out Method
You can opt out of receiving SMS messages at any time. To do so, simply reply “STOP” to any SMS message you receive. Alternatively, you can contact us directly to request removal from our messaging list.

Help
If you are experiencing any issues, you can reply with the keyword HELP. You can also contact us directly for assistance.

Additional Options
If you do not wish to receive SMS messages, you can choose not to check the SMS consent box on our forms.

Standard Messaging Disclosures
Message and data rates may apply.
You can opt out at any time by texting “STOP“.
For assistance, text “HELP” or visit our Privacy Policy page.
Message frequency may vary.

Data Security

We implement reasonable administrative, technical, and physical safeguards designed to protect your personal information from unauthorized access, use, or disclosure.

However, no electronic transmission or storage system can be guaranteed to be 100% secure.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites.